EQ (Emotional quotient) or emotional intelligence is the ability to perceive, control and manage one’s own emotions intelligently and appropriately to the situation, have a stable mind, be optimistic, have good behavior and social manners. Emotional intelligence leads to being an emotionally mature person, have empathy for others and can live together in society happily.
They divided what makes up emotional intelligence in the workplace into five components: self-awareness, self-regulation, motivation, empathy, and social skills.
Self-Awareness: It is the ability to recognize one’s own emotions, how they affect one’s thoughts and behaviors เล่นบาคาร่า UFABET เว็บตรง ค่าคอมสูง, know one’s strengths and weaknesses, and have self-confidence.
Self-regulation: It is the ability to control or change stimuli or emotions that cause aggression. Or the tendency to postpone or cancel decisions temporarily, thinking before acting. It is characterize by: being reliable and honest, not being uncomfortable with ambiguity, and being open to change.
Social- Awareness: Being empathetic, recognizing and feeling the emotions of others. Understanding their emotional nature, and being able to treat others appropriately.
Motivation: It is the preference for work that is more rational than money or social status. Or the tendency to pursue goals with energy and consistency.
It is characterize by the following characteristics: drive to succee, optimism despite failure, and commitment to the organization.
Ability to manage relationships with others: (Relationship management) is a person who has the ability to develop. And maintain good relationships with others, can communicate clearly and easily. It can be a role model and inspire others, can work well as a team with others and can resolve conflicts.
Having a high IQ or a good intellectual quotient alone may not be enough to achieve success in life. On the contrary, people with an average IQ but a high EQ will be able to achieve great success and lasting happiness. Having a high EQ or emotional intelligence will help you learn better, think better, speak better. And do better, elevate your mood and mind, and inspire you to success.